Job-description

Job Title: Events Sales Executive

Department: Sales

Reports to: Senior Area Events Manager

Full/Part Time: Full Time (based in London)

Last updated: 09 April, 2019 11:20 AM

Company Profile:

TOG is home to one of the most creative, exciting and forward-thinking working communities in the UK and pioneered the concept of the shared workspace in Britain. Launched in 2003, when the global economy was beginning to be radically reshaped by new technology and new ideas. Our aim was to reconfigure the modern British workplace to bring it into line with a fast-changing world. Today, TOG has 17,000 members working across 30 buildings, 28 of which are in London, with more on the way. We house one of the fastest growing and most diverse workforces in Britain: app creators and advertising agencies; makers and media companies, financiers and foodies; artists and architects.

 

Purpose of Role/Job Overview

The role of the Events Sales Executive is to fully qualify all events opportunities that come to TOG via direct sources or through third party channels. The individual will be responsible for qualifying events opportunities and appropriate distribution of new leads. They will manage opportunities themselves for 50 people or less, any opportunities for events greater than this will be distributed to the relevant Area Events Manager.

They will need to work effectively as part of the events team and have excellent time management skills to remain in control of all live opportunities. They will be expected to hit regular targets and KPIs and will work closely with the Meetings & Events team to drive events revenue.

As an ambassador for TOG, they will be expected to cross sell all products and buildings within our portfolio.

 

Key Accountabilities

  • Be the first point of contact for all potential event clients by telephone, email or leads from the TOG website and from buildings directly
  • Qualification of clients through detailed analysis pre-call to learn about their company and event requirements
  • Logging and distributing leads
  • Ownership of events enquiries for 50 people or less
  • Development, production and delivery of projects from proposal right up to delivery
  • Conduct show rounds
  • Deliver events operationally (setup, running, breakdown)
  • Manage team during events
  • Ensuring excellent customer service and quality delivery
  • Working effectively individually and as part of a team towards targets and KPI’s
  • Support and maintain third party relationships to drive more revenue
  • Invoicing clients and ensuring payment is received for all confirmed bookings
  • Month-end financial overview – updating all folders and reports
  • Having expert knowledge of all event buildings, their spaces and full event offerings
  • Being able to upsell or promote other services to clients (catering, event entertainment, event theming)
  • Support meetings and central sales team with general enquiries and sales line when required

 

MAIN CONTACTS/OPERATING NETWORK
Contact Group Status (internal/external) Purpose Frequency
Head of Meetings and Events Internal Receiving direction and 2 way communication Daily
Area Events Managers Internal Logging and distribution of leads, receiving direction and 2 way communication Daily
Meeting Room Executives Internal 2 way communication and support on up-sells Daily
Building / Operational Teams Internal 2 way communication on events taking place in buildings, and any building-related queries Daily
Finance – AMA’s and AP Internal Answering queries and assisting with supplier payments As required
Events Agencies and Suppliers External Initial point of contact for enquiries and supplier bookings when necessary As required

 

QUALIFICATIONS / SKILLS

 

Knowledge and Experience

  • Admin and CRM experience
  • Proficient with MS Office, in particular Word, Power Point and Excel
  • Customer service
  • Events Management/Sales Experience

 

Education and Qualifications

  • GCSE mandatory
  • A-level desired

 

Job Specific/Technical Skills

  • Excellent written and verbal communication skills
  • Numerate and IT literate
  • Exceptional attention to detail
  • Able to multi task and work well under pressure.

 

Behavioural Competencies

  • Organsied
  • Attentive
  • Efficient
  • Personable
  • Professional
  • Team Player
  • Self-Motivated
  • Sales Driven

 

Please email talent@theofficegroup.co.uk to apply for this position

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